1. About Us

Crystal Clear English is an online language training service based in Barcelona, Spain. By enrolling in our courses or subscribing to our services, you agree to these Terms & Conditions.

2. Services Provided

We provide online English lessons, digital learning content, and related educational services. The details of each service (duration, price, and conditions) are clearly displayed on our website or course platform.

3. Payments & Refunds

• Payments are made securely through our platform.
• Refunds are only available if explicitly stated in the course description or under special circumstances (technical failure, duplicate payment, etc.).
• If you are unsure about a course, please contact us before enrolling.

4. Course Access & Usage

• Access to online content is personal and non-transferable.
• Sharing course materials, PDFs, videos, or login details with others is not permitted.
• Misuse of our content may result in suspension of your account.

5. Student Responsibilities

• Provide accurate information during registration.
• Attend scheduled lessons on time (if live sessions apply).
• Respect other students and instructors in group classes and online forums.

6. Intellectual Property

All course content (videos, PDFs, exercises, e-books, etc.) is the intellectual property of Crystal Clear English. You may use it for personal learning only. Copying, redistributing, or selling our content is not allowed.

7. Limitation of Liability

We make every effort to provide accurate, high-quality content. However, we are not responsible for any loss, damage, or results arising from the use of our services.